Bank Information
I transferred my funds using bank transfer but they have been returned. Why is that? The most common reason is you incorrectly entered your bank details...
Mon, 28 Mar, 2022 at 8:23 AM
When linking banks for yourself or your connected customers, the most common error is entering the wrong bank code. Bank codes have different names depe...
Thu, 23 Dec, 2021 at 7:40 AM
How long will my bank transfer take? USA Foreign Account Type Standard Transfer 1 to 5 days (Not including weekends and holidays) U...
Wed, 2 Mar, 2022 at 2:30 PM
Requirements for all currencies 1) Beneficiary bank full name and address or SWIFT code (preferred) *Note: If branch location is included, it will expedit...
Wed, 2 Mar, 2022 at 10:42 AM
My bank link says 'Pending' Adding your bank to your profile is typically an instant process. Sometimes when linking you may get a response wh...
Sun, 5 Dec, 2021 at 5:45 AM
LV (Low Value) takes from 2 to 5 business days, not including weekends (bank do not operate at weekends) HV (High Value) takes 1-3 business days for dom...
Wed, 16 Mar, 2022 at 9:59 PM
Bank transfer means transferring from your company or personal wallet to a bank. The following countries are considered low value - i.e the fee for transfer...
Mon, 28 Mar, 2022 at 12:03 PM
If your bank link for ACH debit fails, it is usually due to the connection to you bank having been changed. Examples of things that might cause this. 1...
Fri, 20 May, 2022 at 8:54 AM
In rare instances a previous transfer may not have completed. Whilst we are completing that transfer you cannot do any more transfers. We apologize for the ...
Mon, 8 Feb, 2021 at 9:52 PM
Your bank has been deleted. Do not worry, simply re-link your bank. We know this is frustrating but it happens for one of the following reasons: The ba...
Wed, 8 Sep, 2021 at 1:18 PM