Help with using XTRM

USER001 - Which account type do I need?
There are 4 account types. Personal, Company, Manager and Developer Type Audience Description   Individuals This account is fo...
Fri, 23 Jul, 2021 at 1:31 PM
USER002 - Problems logging into XTRM
If you are having problems logging in, here are a few tips. Remember, XTRM does not have access to or can view or change emails and passwords since they...
Fri, 23 Jul, 2021 at 1:37 PM
USER003 - Transaction tracking
Transaction Tracking You can track every single transaction in your account, including all debits and credits, currency exchanges, wallet funding and ...
Fri, 23 Jul, 2021 at 1:40 PM
USER004 - Personal Accounts - Changing your login information i.e. email or password
If you need to change your login information, such as email or password, please Login to XTRM  and click on 'Settings' top rig...
Fri, 10 Sep, 2021 at 1:06 PM
USER005 - Personal Accounts - Adding personal information (SSN, Tax ID, DOB, Photo etc) to your profile.
XTRM is a highly secure platform, and we keep all of your information private. In certain situations, we need your information for compliance and tax repor...
Tue, 7 Sep, 2021 at 12:22 PM
USER006 - Personal Accounts - How to check your account balance and payments
Login to your account.  The balance of your wallets is displayed on the home page. If you have multiple currency wallets, you can switch to s...
Fri, 23 Jul, 2021 at 1:51 PM
USER007 - Personal Accounts - Delayed or missing wallet payment
If you have a missing or delayed wallet payment, please read and consider the following:   1) Make sure you have signed up and fol...
Fri, 23 Jul, 2021 at 1:55 PM
USER008 - Didn't receive Virtual Visa or Gift Card redemption email?
If you didn't receive the email to redeem your Virtual Visa, MasterCard or Digital Gift Card, please follow the following steps. 1) Check your spam...
Fri, 23 Jul, 2021 at 1:59 PM
USER009 - How to close my account.
You can close your account at any time. Log in to your account. Click on 'Settings' in the left menu Click on 'Close Account'...
Fri, 10 Sep, 2021 at 12:35 PM
USER011 - Prepaid Virtual Visa or Mastercard FAQ
Swift prepaid solutions issue prepaid Virtual Visa or Mastercard's. If you or your customers are having issues after receiving the card details, they...
Wed, 15 Sep, 2021 at 8:46 AM