Help with using XTRM

Which account type do I need?
There are 3 account types. Personal, Company and Manager Type Audience Description   Individuals This account is for individuals to sen...
Tue, 24 Mar, 2020 at 1:51 PM
Problems logging into XTRM
If you are having problems logging in here are a few tips. Remember, XTRM does not have access to or the ability to view or change emails and passwords ...
Tue, 7 Jan, 2020 at 1:54 PM
Transaction Tracking
Transaction Tracking You can track every single transaction in your account including all debits and credits, currency exchanges, wallet funding and w...
Tue, 18 Feb, 2020 at 4:46 PM
Changing you login information - email or password
If you need to change your login information, such as email or password, please Login to XTRM  and click on 'Settings' in left menu. See screen ...
Fri, 6 Apr, 2018 at 3:03 PM
Adding personal information (SSN, Tax ID, DOB, Photo etc) to your profile.
XTRM is a highly secure platform and we keep all of your information private. In certain situations we need your information for the purposes of Tax report...
Tue, 10 Mar, 2020 at 12:14 PM
How to check your account balance and payments
Login to your account.  The balance of your wallets is displayed in the home page. If you have multiple currency wallets you can switch to see the ...
Thu, 11 Jan, 2018 at 8:48 PM
Delayed or missing payment
If you have a missing or delayed payment, please read and consider the following:   1) Make sure you have signed up and followed all the pr...
Sun, 27 May, 2018 at 9:51 AM
Wire v Low Cost Routes (ACH)
When transferring money to a bank, XTRM chooses the lowest cost and fastest route for you. Some countries have lower cost bank transfers than others. If the...
Thu, 6 Feb, 2020 at 8:52 AM
Selecting the Correct Bank Code
When linking banks for yourself or your connected customers, the most common error is entering the wrong bank code. Bank codes have different names depe...
Wed, 18 Mar, 2020 at 7:48 PM
How to close my account.
You can close your account at any time. Login to your account. Click on 'Settings' in left menu Click on 'Close Account' ...
Wed, 11 Mar, 2020 at 2:50 PM